Who this policy covers
This policy applies to the Precision Pipeworx website and enquiry form, operated for the business owned by Andreas Constantinou in New South Wales. It describes current website practices and should be reviewed as business arrangements change.
Information you provide
The enquiry form collects your name, phone number, email address, suburb, requested service and job description. Your consent to being contacted about that enquiry is required. Please do not include payment details, identity documents, sensitive personal information or a full residential address unless it is necessary and requested separately. Customer photo uploads are not currently enabled.
Why we use your information
We use enquiry information to understand your request, contact you, discuss whether we can assist and manage the enquiry. Submitting an enquiry does not subscribe you to marketing.
Storage and service providers
Enquiries are stored in the website’s managed database, hosted through Manus, and are accessible through an authenticated owner inbox. An operational alert containing an enquiry reference, not your contact or job details, may be sent to the website owner through Manus. Automatic enquiry-email forwarding is currently switched off: new enquiries are not sent to FormSubmit. Infrastructure providers may process data outside Australia. If you choose an email link to contact the business directly, your email provider and the business mailbox handle that message separately. This website does not access a Google account, password or Google API. Enquiry content is not displayed publicly.
Cookies, analytics and spam protection
Owner login uses secure session cookies. The hosting platform may collect technical usage and analytics data. Spam protection checks form completion time and limits submission frequency using a non-public hashed contact identifier. These checks help protect the service; they are not used to publish your identity.
Retention, access and correction
Information is kept only for enquiry management, business administration and any applicable recordkeeping obligations. You can request access, correction or deletion, subject to those obligations. Owner processes for retention and deletion should be reviewed before customer enquiries are collected at scale.
Projects and feedback
Project photographs are published only with permission. Do not submit photographs containing faces, addresses or personal information for public display without the necessary consent. Reviews are only published when genuine, sourced and approved for display.
Questions or concerns
For a privacy request, email precisionpipworx1@gmail.com. You can raise a concern about how your information has been handled, and we will discuss the next steps with you.
This website policy describes the current setup. The business owner should confirm provider arrangements, retention periods and any applicable legal obligations before launch. It is not legal advice.